HOSPITALITY MANAGEMENT AND CONSULTING
With a focus on exceptional customer service, Strategic Occasions' relationship management style delivers an exclusive experience meeting each cient's unique preferences. Whether local, regional or global, we have the knowledge and capability to turn any idea into a Strategic Occasion.
Jessica Gaffney leverages her 20 year career in the sports and entertainment hospitality industry to innovate, create, and execute unforgettable experiences. With deep resources and a commitment to excellence, Jessica’s industry expertise and eye for detail have produced extraordinary results for clients, including:
New York Jets Washington Redskins
New York Giants NJSEA
Weber Shandwick Citigroup
JP Morgan Siemens
Goldman Sachs Ernst & Young
Barclays FedEx
Diageo ING Direct
Cadillac AMEX
Jessica’s innovative drive led to the development of Wavework Concierge. Wavework Concierge is a robust web-based platform and powerful engagement tool enabling organizations to enhance productivity and performance and deliver white-glove service to their most sophisticated and valuable clientele. By creating efficiency, adding value and driving retention, Wavework enables a streamlined year-round customer experience like never before. Wavework is a premium service solution created by people with premium service experience.
Find out more about WAVEWORK here.